Refund Policy
This Refund Policy applies to all theme products purchased from Pixel Themes.
Digital Products
Our themes are digital products delivered electronically. As soon as a purchase is completed, the theme files become immediately available to download. Because digital products cannot be returned once they have been delivered, all sales are final and we are unable to offer refunds.
Before You Buy
We want you to be confident in your purchase. Before buying, we encourage you to:
- Explore the live demo available for every theme to see exactly how it looks and works
- Read the theme description, features, and license details on the product page
- Check our FAQ for answers to common questions
- Contact us with any questions before you buy — we’re glad to help you decide
Need Help With a Theme?
If a theme is not working as described, please contact us. We will do our best to help you and resolve any genuine issue with the product.
Payment Provider
All purchases are processed by Paddle, which acts as our Merchant of Record. Any payment-related matters are also handled in accordance with Paddle’s own buyer terms.
Contact
If you have any questions about this Refund Policy, contact us at thepixelthemes@gmail.com.